What to include in support requests
- Device model and iOS/tvOS version
- App version and build number
- Tool name (Ping, DNS, Whois, etc.)
- Target used (domain/IP) and expected result
- Screenshot or output snippet (if possible)
NetDebug Toolkit
Support
Need help with NetDebug Toolkit? We're here to help with troubleshooting, feature questions, and bug reports.
Common notes
- Only test hosts and networks you are authorized to query.
- Results can vary by firewall, DNS policy, and route conditions.
- Whois and Public IP tools may depend on third-party service availability.